Does Your Sales Team Have a Modesty Problem?

When you think about the one character trait that differentiates the most successful salespeople from all the rest what do you imagine? Charm? Intelligence? A highly competitive nature?

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New Tool Improves Sales Performance & Gives Management Back Lost Time

Harvard Business Review found that most sales managers aren’t coaching their teams effectively. But, the study overlooked one essential truth of sales management: there is never enough time in the day.

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How to Quantify Sales Performance

Sales management needs to objectively quantify the performance of sales reps on an individual basis and have at-a-glance data at an organization level to make decisions that drive sales and build customer relationships.

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Do Smarter People Sell Better? The Answer May Surprise You...

While there is no doubt that intelligent people have an easier time processing and retaining information- does that really make them a “smarter” choice than a candidate who is their intellectual junior? Not necessarily.

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Sales Coaching Tips to Help Reps Manage Angry Customers

When salespeople bring frustrations over a “difficult” customer to sales management, it can put them in a catch 22. On one hand, every sales manager that moved up through the ranks of a sales organization has dealt with their fair share of angry customers and has empathy for the salesperson’s situation.

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Know This? Then You Know If They Will Make Quota

Would you lend a total stranger $114,000 based solely on a few brief meetings and chats with connections of their choosing? Of course not. However, if you are in sales management- you have probably done just that.

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Is Your Sales Coaching to Blame- Or Is It Really The Rep?

When you pour your time and energy into a rep and their mediocre level of sales performance won’t budge- do negative thoughts about your own ability to sales coach effectively creep in? Those negative thoughts might have a valid point- or they may need to be banished from your mind.

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3 Biggest Takeaways From IBM's 100+ Years of Sales Leadership

Few companies have had the long success story of IBM. And there’s a reason for that. You may think of IBM as a technology company, and that’s not wrong. However what is key to their 100+ years of success is the company’s approach to sales training, incentives and focus on the sales organization as an integral part of the organization as a whole.

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It’s Too Late. I Hired a Product Pusher.

Gartner conducted a survey of executive buyers to discover what they really want to hear from salespeople. It turns out that what buyers are hearing from reps, isn’t necessarily what they want or need to hear in order to make a purchasing decision.

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Why is Sales Training Role Play so Important Anyway?

Role play is a classic element of sales training and onboarding. Reps are herded into a conference room, where they take turns pretending to be the customer and the rep. Some salespeople embrace the opportunity to role play, pulling off Oscar-worthy performances of indecisive, belligerent, or skeptical customers, while other reps go through the motions with less enthusiasm.

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