Sales Coaching Tips to Help Reps Manage Angry Customers

When salespeople bring frustrations over a “difficult” customer to sales management, it can put them in a catch 22. On one hand, every sales manager that moved up through the ranks of a sales organization has dealt with their fair share of angry customers and has empathy for the salesperson’s situation.

[…]

sales team, sales training, sales coaching, sales performance, selling behaviors, sales management, managing sales team, uptick sales, sales skills, selleration uptick, uptick, sales, selleration, selling behavior, sales assessment, sales relationships, sales reps, selling skills, sales quota, overcoming objections, sales coaching tips, uptick sales training, sales behavior, overcoming objections in sales, uptick sales assessment, sales management tips, motivation sales, motivate sales, motivating sales, sales incentives, sales improvement, managing sales relationships, automated sales training, angry sales customers, sales objectives, customer management, relationship management, automate sales, creative sales incentives, incentivize sales, incentivize relationships, how to motivate sales, Customer retention incentives

What is Selling Intelligence anyway?

Selling Intelligence is defined as the capacity to manage the process of selling products and services by applying sales skills, selling behaviors, cognitive skills, and selling judgement. Reps with a low level of selling intelligence are going to struggle with client interactions- especially when it comes to establishing themselves as a trusted advisor, overcoming objections, and making choices that move the deal along.

[…]

sales training, sales coaching, selling behaviors, selling judgement, sales skills, trusted advisor sales, sales role play, selling behavior, selling intelligence, sales reps, cognitive sales skills, selling deficiencies, overcoming objections, simulated sales, sales script, sales assessment software, overcoming objections in sales, what is selling intelligence, top objections sales, hire sales, sales assesssment system

Think This is Sales Coaching? Think Again.

Are one of the sales managers who can’t resist “stepping in” to close the deal a rep has been working? Doing so is one of the worst things you can do as a sales manager.

[…]

sales training, sales coaching, selling judgement, sales management, sales skills, sales, selling behavior, sales assessments, sales assessment, selling skills, overcome objections, sales coach, simulated sales, sales rep, overcoming objections in sales, managing sales, firing a friend, how to fire a friend, gamified sales assessment, simulated sales environment

Sales Training Program Not Working? Maybe Your Sales Team is Sick

 

Does your sales team have any/all of the following symptoms?
  • Lack of product knowledge

  • Inadequate industry knowledge

  • Weak discipline

  • Incomplete sales skillset

The good news is that there is both a test and treatment for sales teams- and it is not your typical sales training program.

 

[…]

sales training software, sales training, sales coaching, selling judgement, uptick sales, sales assessments, sales assessment, sales reps, gamified sales training, selling skills, overcoming objections, sales coaching ideas, simulated sales, sales personality, sales personality traits, uptick sales training, selling orientation, gamified sales training program, overcoming objections in sales, sales product knowledge, sales training programs, sales skillset, sales assessment tool, sales coaching sessions, selling temperament, hunter vs farmer, cognitive skills, uptick sales assessment

The 1 Essential Thing Missing From Your Sales Training...

Humans are hardwired to learn through play. Whether we are playing to learn fine motor skills with building blocks at 3, or developing selling behaviors that help us in overcoming objections in sales at 33- it’s how we develop the social and cognitive skills to become successful people- and even better sales reps.

[…]

sales training software, sales training, selling behaviors, uptick sales, uptick, gamification sales training, selleration, selling skills, overcoming objections, learning to sell, overcoming objections in sales

How Sales Assessments Reveal Selling DNA of Top Reps

Before you block out another morning for a frustrating round of sales rep interviews consider this: you are probably recruiting all wrong. Instead of fresh blood, maybe you need sales reps with a particular strain of selling DNA.

[…]

how to hire salesperson, recruiting salespeople, how to hire sales, selling behaviors, sales simulations, sales, selling behavior, sales assessments, sales assessment, selling intelligence, selling skills, gamification sales, gamification, overcoming objections, virtuall selling, recruit sales, selling orientation, overcoming objections in sales, selling personality, selling dna

These 3 Selling Behaviors Hold the Key to Overcoming Objections...

Do your sales reps have the emotional intelligence to close the deal? It takes more than a bright intellect and a slick sales pitch to overcome objections. Sales takes positivity, empathy, and a quick mind- all of which work to create good selling judgement and excellent selling behavior.

[…]

sales trusted advisor, sales training, sales work ethic, sales process, sales coaching, selling behaviors, selling judgement, sales, selling behavior, sales assessments, sales assessment, good selling judgement, overcome objections, overcoming objections, sales personality, sales personality traits, sales objections, sales pitch, work ethic, top sales objections, emotional intelligence scale, closing deal, sales behavior, sales assessment software, overcoming objections in sales, emotional intelligence, establishing client relationships, sales transformations

How CPG Sales Training Can Train Reps to Overcome Top Objections

Are your CPG sales reps at the top of their game- ready to leap over the firey hurdles of sales objections? Strong selling skills are essential to overcome the constant barrage of objections in CPG/FMCG sales. Here is part one is our series of how to overcome objections posed to CPG sales reps- and how each sales objection can be overcome with CPG sales training and ongoing reinforcement.

[…]

cpg sales training, sales training software, uptick software, sales training, selling behaviors, sales management, uptick sales, uptick, sales, selleration, selling behavior, sales assessments, gamified sales training, selling skills, overcoming objections, how to overcome objections sales, sales reinforcement, cpg sales, sales objections, top sales objections, uptick sales training, cpg sales challenges, overcoming objections in sales, sales objection

3 Sales Coaching Tips to Help Your Team Close More!

The New Year is a perfect time to take a good, hard look at your sales coaching approach and make changes to your sales management style that will bring success to your sales team in 2016! Resolved to make 2016 the year your team crushes quota? Here are 3 ways to change up your sales coaching game:

[…]

sales training, sales coaching, sales management, sales skills, selling behavior, sales assessments, sales assessment, selling intelligence, sales mindset, sales management strategies, selling skills, sales coach, sales coaching idea, overcoming objections, sales coaching ideas, sales coaching tips, sales rep, sales script, sales management styles, sales goal metrics, overcoming objections in sales

Meta

see all