Why Complex Sales Implode (And How You Can Stop It) with Don Mulhern

Part two of Selleration™ CEO Nick Rini’s interview with sales enablement expert, Don Mulhern. Before starting his own firm, Don rose through the ranks of Verizon’s sales organization to become from account manager to VP of Sales with several sales leadership positions in between.

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Sales Coaching Tips to Help Reps Manage Angry Customers

When salespeople bring frustrations over a “difficult” customer to sales management, it can put them in a catch 22. On one hand, every sales manager that moved up through the ranks of a sales organization has dealt with their fair share of angry customers and has empathy for the salesperson’s situation.

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