New Tool Improves Sales Performance & Gives Management Back Lost Time

Harvard Business Review found that most sales managers aren’t coaching their teams effectively. But, the study overlooked one essential truth of sales management: there is never enough time in the day.

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Sales Coaching Tips to Help Reps Manage Angry Customers

When salespeople bring frustrations over a “difficult” customer to sales management, it can put them in a catch 22. On one hand, every sales manager that moved up through the ranks of a sales organization has dealt with their fair share of angry customers and has empathy for the salesperson’s situation.

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